Life Update – Luxor Box May 2016 Spoiler

….I caved after about a week of waffling (WITH MY HUSBAND’S BLESSING, I SWEAR!!).  I bit the bullet and subscribed to Luxor Box.  Luxor Box is a bi-monthly subscription box (although they have “limited edition” offerings on many “off” months for $200, it seems) with a curated offering of 5-9 full-size “high-end, luxurious spa products, top-shelf beauty products, jewelry, apparel, home accessories and unique treasures from around the world. Only full size products with a value of $275+ per delivery.”

The next box is May 2016, with a promised retail value of $385.  The subscription is $129 (USD), billed every other month.  Note: You must pay with a PayPal account!

Luxor is relatively new on the box scene at about ~1 year of age.  In addition to being very impressed with their previous offerings, part of why I chose to subscribe was a recent snafu regarding the spoiler item they released for May 2016.

Essentially, the spoiler item was a (theoretically) $70 clutch/wallet/thing for a box with promised value of $350.  The problem?  Subscribers noted an apparently identical item available at Wal-Mart for $28.  Although Luxor Box later came out and said that the clutch in their box was a new item that was indeed priced at $70 retail, they ultimately pulled the item due to subscriber push back and replaced it:

LuxorSpoilerMay2016

This is the first time I have ever seen a company respond in this manner and I was so impressed.  They didn’t just take notes for the next box – they worked fast and updated their offerings immediately to keep customers happy.  The new spoiler also upped the box value to $385.  How awesome!  Good customer service really matters to me, and that’s part of what pushed me to decide to give them my money.

I’m hoping the pattern of the tumbler is one I’m a fan of. :3 (You can peek at the selection here.)

-Pandora

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